Unit 6 Assignment: Innovation, RASCI Models and Performance Management (Apple is the focused company)

In this Assignment, you are going to evaluate a specific business process based on criteria detailed below. If you have already selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business process you will use for these Assignments, then begin by selecting one. Email your instructor and clearly describe the objective of this process, the participants, and the strategic significance for the company. The business process (My Business process is based on the company Apple, so please use Apple as your foundation when doing this assignment), you select must have a clear beginning and an end, with identifiable, specific steps. Your instructor will confirm that the process you selected is suitable or will ask you to select another one. For this Assignment, write a paper that answers the following questions (use the subheadings/numbered questions below to organize your paper):

Part 1: Innovation Activities 

There are many different activities for creating solutions identified in the Understand phase. The effectiveness of these activities depends on many factors, including the organizational makeup and the circumstances of the process. Describe an innovation activity to generate improvement ideas that you think will work best for your selected organization. Include the following details:

1. Describe the activity; how is it tied to the activities in your selected process? 

2. Describe the objectives of the activity; how will it improve the deficiencies in your selected process? 

3. Who should be participating, and why?

Part 2: RASCI Model 

In any process, it is important to have a clear definition of who is responsible for the activity and to whom they are accountable, in addition to identifying those that may be in support positions. Following the RASCI model described on p. 362, create a table similar to 18.2 that defines these roles for your selected process. Begin by describing at least 4 steps in your selected process. Be specific about who does what in each step. Then fill out the table to denote the roles. In addition to including the table, describe each role briefly.

Part 3: Performance Management

As you explored in the Discussion Board, the performance measures play a large role in determining the actions of the employees involved in the process. Identify three performance management metrics you will use to promote effective behavior from those involved in your selected process. Clearly explain: 

1. How the metric will be assessed, 

2. What the expected targets would be, and 

3. How the metrics fit the process objectives.

Grading note: In the grading rubric below, you will see a section on analysis and critical thinking. The points in this section will partly be based on your ability to apply the concepts discussed in your Assignment to the specific circumstances and details of the process/organization you selected. Writing in general terms without applying the concepts and analyzing your specific project may get you points for content section, but you will lose points in the analysis section. Review the grading rubric below before beginning this Activity. 

Assignment grading rubric = 120 points 

Unit 6 Assignment: RASCI Model and Performance Management 

Content, Focus, Use of Text, and Research 

• Described an appropriate innovate activity to generate solutions    30pts
• Completed a RASCI table properly       30pts
• Developed performance measurement metrics        20pts

 

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We’ve all had experiences where we have been frustrated by a decision that our supervisor made. You have probably blamed this decision on your boss being “closed-minded,” “stubborn,” or “pigheaded.” But after reading the background materials you should be able to more precisely examine and define the precise decision-making biases or pitfalls that your supervisor made.

For this assignment, think of three bad decisions that your current or past supervisors made. For each decision, explain what bias discussed in the background materials likely led to this bad decision. You must use biases specifically discussed in Bolland and Fletcher (2012); Kourdi (2003); or Hammond, Keeney, and Raiffa (2008). For each of the three decisions, include:

A) A brief description of the decision and why you think it was a bad one

B) What kind of bias you think lead to this decision, and why

C) A reference to one of the background readings from this module

Finally, conclude your paper with a discussion about which of the three readings from the background materials would be most useful for your supervisor to read in order to help make better decisions and avoid biases. Explain why you think this reading would be more useful than the other two readings.

The paper should be 2–3 pages in length.

 

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Question: 1.Think of a sales message that you regard as ethically questionable.  Discuss the nature of the ethical problems and how you would correct them?

Responses: 1.Ethics is essentially knowing the difference in right and wrong, and then doing the right thing. Sales messages are usually controversial. They are many times unwanted, and they mainly use misleading persuasive tactics. Most messages nowadays are considered spam. Riddled with lies and misinformation, sales messages typically are unethical. One way to solve these problems is by simply being honest, stating the facts, considering the recipient’s privacy, being genuine, etc. 

   2.Sales messages promoting diet pills could be ethically questionable. I don’t believe there’s no magic pill that guarantees a person to lose 20 lbs in two weeks, which would be considered unhealthy anyway. With that being said, their are thousands of people that wants to believe in these scams because of their eager and desperate desire to shed some pounds. The  diet pill industry is a million dollar business, but i would still change the sales pitch from “guaranteed to make you lose weight” to “results may vary for different individuals”. I know some companies already pitch the results may vary message to avoid lawsuits, but this applies to the ones that doesn’t. If the results may vary message is clearly in the sales pitch, more than likely, the consumer may perceive this as…maybe it will work or maybe not. Either way, at least they are given a more fair opportunity to base their decision.

 

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Use the information that you used in my last 2 assignments you’ve done for me.

Assignment 3: Strategy & Action Plan: Outcomes 1, 2, and 3

Using the findings in your literature review, you will design a strategy to solve the business dilemmas identified in the business case for each course outcome. This Assignment will require high order thinking skills to ensure your strategic solutions to the business dilemmas are in line with the strategy of your internship organization at all levels. This will require a great deal of communication with your internship direct supervisor and other organizational leaders to ensure your strategies to solve the business dilemmas are viable. The key to successfully completing this Assignment will be your ability to demonstrate persistence, strong communication skills, organization, coordination, and high order thinking. To successfully complete this assignment, execute the following requirements:

• Propose a primary solution to the business dilemma problems/opportunities for each course outcome based on the findings in the literature review.
• Develop a purpose statement clearly explaining the features and benefits of each proposed primary solution to the course outcome business dilemmas.
• Establish measureable SMART+C objectives for each of your primary solutions to the business dilemmas for each course outcome.
• Explain possible risks and barriers that pose a threat to the primary solution and explain how to minimize the threats.
• As a contingency plan, propose 1 alternative solution to the business dilemma for each course outcome based on the findings in the literature review.
• Explain how the primary and alternative solutions to the business dilemmas are aligned with your internship organization’s vision, mission, and values.
• Create a step-by-step action plan to implement the primary solution to the business dilemma for each course outcome.
• Action plan identifies policy, system, process, and procedure changes needed for successful implementation of the proposed solution to each course outcome.
• Employ effective persuasive and expository writing techniques.
• Use the Grading Rubric for this Assignment to ensure your success.

 

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