Balanced Scorecard and Communication Plan

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Create a PowerPoint Slideshow 1-4 slides with notes of a Balance Score Card for the following quadrant below and explain each strategic objective area.

  • Process or Internal Operations Perspective, includes strategic objectives in areas such as:

For Example Below

  • Measure of process performance
  • Productivity or productivity improvement
  • Operations metrics
  • Impact of change on the organization


Develop at least three strategic objectives for each of the four balanced scorecard areas identified (Financial, Customer, Process, Learning and Growth). Your objectives should be selected, in part, based on an evaluation of a number of potential alternatives to the issues and/or opportunities identified in the SWOTT Analysis paper and table you completed

For each strategic objective, develop a metric and target using a balanced scorecard format. (For example, a strategic objective in the shareholder or Financial Perspective is to increase market share. A metric to actually measure this strategic objective of market share increase is, “The percentage of increase in market share.” The target is the specific number to be achieved in a particular time period. The target for the metric of “Increase market share” could be “Increase market share by 2% for each of the next 3 years” of an increase of 2% per year for 3 years.)

Format presentation & references consistent with APA guidelines.

Keep slides simple

 
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