Quantitative Decision Making Week 6 Assignment
InstructionsEstimated time to complete: 10 HoursIn this assignment, you will be using a weighted decision model (also known as a weighted matrix) to help a company select a new CRM system. Use the information given below and construct a weighted matrix model that accounts for all information to help the company make the most appropriate choiceBegin by reading the article titled: Constructing a Weighted Matrix.Borysowich, C. (2006).Constructing a weighted matrix (Links to an external site.)Links to an external site.. [Weblog]You may also want to familiarize yourself with CRM selection criteria.SelectHub. (2018).CRM software selection quick start guide (Links to an external site.)Links to an external site.. [Weblog]The company is evaluating several facets of CRM systems. These facets and their relative importance are listed below:Each vendor’s ability to meet these criteria is rated on a scale of 1 to 5. With 5 indicating good alignment, and 1 indicating poor alignment.Assignment Requirements:Create a weighted decision model that evaluates these CRM systems.Include a copy of your Microsoft Excel file that includes this model.In one page briefly describe the evaluation and make a recommendation to the company on the system that they should select.Assignment ExampleWeighted Matrix Example [Excel Spreadsheet]
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